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Posts Tagged ‘longevity’

Quality Refurbished Equipment from a Source You Can Trust

Tuesday, January 20th, 2009

If you’re one of the many business owners who needs to tighten your belt to adjust to the downturn in the economy, purchasing refurbished equipment for your upgrade instead of buying new, or purchasing used hardware to accommodate a downsize may be the most cost-efficient option for you.  Refurbished equipment is certainly less expensive for obvious reasons, but is it reliable?  The fear of buying anything used is the question of reliability and ultimately, if a product doesn’t last or work the way it’s supposed to, the savings is quickly offset by lost time and additional hardware.  So is it better to bite the bullet, pay significantly more, and buy new?  Or is it safe to assume that refurbished hardware is reliable enough to deliver on its promise of savings?

The simple answer is… it depends.  Like buying a ‘pre-owned’ car, some dealerships are much better than others.  While most of us wouldn’t think twice about buying a year old BMW from a reputable BMW dealer, we might not purchase one from the independent car lot that just opened up down the street.  The same logic applies to networking equipment and computer hardware for the same reasons.  Finding a reputable company that not only does a high volume of business, but tests and warrants refurbished equipment will definitely dictate whether your experience is a pleasant one or not. 

There are three things you should look for in the company you plan to buy refurbished equipment from:

First, find out how long they’ve been in business.  Longevity usually means more experience and solid business practices.

Second, look for specifics on the number of times a product is tested, and how long the used products remain under warranty.  Good companies will guarantee a used product for the same length of time that the manufacturer guarantees the same product new.  Some even offer better warranties than the manufacturer.

Third, ask the company if they have the product in stock or not.  If a company maintains a large inventory, and doesn’t have to hunt down, test, and refurbish a product after you’ve ordered it, that means faster lead times and you’ll end up with the product in your hand much more quickly.

If you follow those tips for finding the right company, you can feel much more comfortable in knowing that the hardware you’ve purchased will be delivered on time, in good condition, and will last at least as long as the manufacturer expected the same product would last if you purchased it new.  These companies exist, but so do the less reliable, fly-by-night companies.  Do your research.  It’ll pay off in the long run.

Cisco’s Quality Carries Through to Refurbished Gear

Tuesday, December 9th, 2008

If you’re in the market for IT hardware, then you’ve probably seen plenty of support for Cisco Systems, the industry leader in data center, telephony, network systems, security, and unified communications solutions.  With as many as 14 billion devices projected to be connected to the Internet by 2010, a company’s success and longevity depends on the right networking systems and hardware.  With Cisco’s revenue at $39.5 billion at the end of the 2008 Fiscal year, it’s easy to see why Cisco is the worldwide leader.

But Cisco has not relied only in innovation and marketing.  One of the reasons that Cisco leapt ahead of competitors has to do with the high quality equipment it manufactures.  Since the company’s inception in 1984, Cisco products have consistently been praised by reviewers and customers for their top-of-the-line quality. They’ve truly created a company that stands behind their products and built a reputation based on reliability.

The downside to purchasing IT hardware like routers and telephone systems from Cisco, is that you do get what you pay for and Cisco products are not cheap.  As a matter of fact, often small and growing businesses simply cannot afford to upgrade their IT hardware as often as they really need to in order to accommodate their expansion.  That’s where refurbished Cisco products come in.

Because Cisco hardware holds its value much longer than many of its competitors, refurbished Cisco products are, most of the time, hold their quality.  This is evident in the number of alternate Cisco providers that have cropped up, eager to refurbish and resell Cisco products at discounted prices.  The important factors when choosing one of these alternate Cisco distributors are to be sure the company has been around for a considerable length of time and proven that they, too, are reliable.  Make sure the company you buy your used Cisco hardware from allows you to speak to someone on the phone (a website that does not advertise a phone number so that you can reach a rep easily usually spells trouble).  Also be sure that the company offers a guarantee on the products they sell.  For example, one alternate Cisco provider, MULTI-LINK Communications Products, offers a one year standard warranty on all refurbished and new equipment.  This is actually four times longer than the warranty Cisco offers on most of its new products.  Lastly, you want to make sure that the company you order from has a large inventory of Cisco hardware.  Some of the smaller companies sell you a product and then have to go hunt it down which means guaranteeing you a delivery time can be next to impossible.